20 November 2012

Where to Lodge Complaints In Malaysia

After reading the leaflet from SIDC about the "right to lodge complaints", I think it will be a good idea to list out all sources for complaints so that the atmosphere of complain in Malaysia will be increased. To me, feedback or complains are very important to improve the quality in any matter.

Bursa Malaysia
  • Issues with stock broking companies
  • Complaints against PLCs. 
All complaints to Bursa Malaysia should be addressed to:
Customer Care Centre
Bursa Malaysia Berhad, Lower Ground Floor
Bukit Kewangan, 50200 Kuala Lumpur

Tel : 03-2732 0067
Fax : 03-2732 5258
Email : aduan@bursamalaysia.com

Federation of Investment Managers Malaysia (FIMM)
  • Issues with unit trust agents
If you feel doubtful or unsatisfied with the services provided by your unit trust agent,
you may lodge a complaint with the FIMM at:
Complaints Bureau
Legal, Secretarial & Regulatory Affairs
Federation of Investment Managers Malaysia
19-07-3, 7th Floor PNB Damansara
No. 19, Lorong Dungun Damansara Heights

50490 Kuala Lumpur
Tel : 03-2092 3800
Fax : 03-2093 2700
Email : legalcomp@fimm.com.my

Ministry of Domestic Trade, Co-operatives and Consumerism (MDTCC)
  • Consumer rights issues (including direct selling and multi-level-marketing)
Channel your complaints to:
Ministry of Domestic Trade, Co-operatives and Consumerism
No 13, Persiaran Perdana, Presint 2, 62623 Putrajaya
Hotline : 1-800-886-800
Website : http://eaduan.kpdnkk.gov.my
Email : e-aduan@kpdnkk.gov.my

Bank Negara Malaysia (BNM)
  • Issues related to conventional and Islamic banking, insurance and takaful, advisory services for small and medium enterprises, FOREX
You can seek assistance at:
Contact Centre (BNMTELELINK)
Corporate Communications Department
Bank Negara Malaysia, P.O. Box 10922, 50929 Kuala Lumpur
Tel : 1-300-88-5465 (1-300-88-LINK)
Fax : 03-2174 1515
Email : bnmtelelink@bnm.gov.my

Companies Commission of Malaysia (CCM)
  • Issues related to company conduct and legality
The CCM can be reached at:
Menara SSM@Sentral
No 7, Jalan Stesen Sentral 5, Kuala Lumpur Sentral,
50623 Kuala Lumpur
Tel : 03-2299 4400
Fax : 03-2299 4411
Hotline : 03-2299 5500
Email : enquiry@ssm.com.my

Securities Commission Malaysia (SC)
  • Issues related to securities and futures markets
To lodge a complaint with the SC, you can call or email:
Investor Affairs & Complaints Department
Securities Commission Malaysia
No 3 Persiaran Bukit Kiara
Bukit Kiara, 50490 Kuala Lumpur

Tel : 03-6204 8999
Fax : 03-6204 8991
E-mail : aduan@seccom.com.my

For more information, visit www.sidc.com.my and www.min.com.my.

Shared by: Xaivier Chia


1 comment:

balqissy said...

Hi Xaivier, I just posted a Q on one of your article (Procedure of selling-buying 2nd hand) It would be very kind of you if you can give me some tips or whatnot on that matters. This is my email add.

looking forward to ur answer. once again, thanks in advance. :)

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